User categories: Identify them and document concerns
Users: Identify them and document concerns
Personas: If you have a complex and elaborate user analysis for a system with variety of users, having personas will help immensly
Tasks: The conditions and goals set upon the user.
E.g.:
Walthroughs:
Feedback: Loops through the interface that evaluate, moderate, and confirm processes as they pass from the human through the interface to the computer and back.
Everytime you have a User task centered desgin ask yourself the following questions at every step of the task at hand...
A - will the user be trying to produce the effect?
B - will the user see the correct control?
C - will the user see that the control produces the desired effect?
D - will the user select a different control instead?
E - will the user understand the feedback to proceed correctly?
Heuristic Evaluation
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